This article contributes to the broader themes surrounding law and technology raised in this symposium by taking a look at lawyering and knowledge management. This topic is presented both as a theory and with a case study. The first part provides a brief summary of the basic lawyering paradigm used in the Lawyering in the Digital Age Clinic at Columbia Law School-that all lawyering activities can be understood within the context of gathering, managing and presenting information. The second category of the paradigm is expanded upon to review the activity of managing knowledge. Then, knowledge management is positioned as the foundation for “reflection in action”, a concept that has been widely recognized within clinical legal education.
What follows is to consider the A2J application as an example of an expert system. Then, finally, a brief case study is presented on how the Lawyering in the Digital Age Clinic used the A2J application in conjunction with partners in the New York Court system to address a pressing need on the part of pro se litigants.